Consumers

CFPB director is supposed to be an apolitical job

03/01/21

For too long, the Consumer Financial Protection Bureau's rulemaking process has been informed by its director's political affiliation. The next leader must keep the agency focused on its mission: protecting consumers.

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Acting CFPB head calls out industry for slow complaint response times

02/10/21

Interim CFPB Director Dave Uejio expressed concern that financial institutions have dragged their feet in resolving disputes with consumers for service issues during the pandemic.

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BofA CEO says consumer spending bounce signals pent-up demand

01/26/21

“The economy keeps moving forward and we feel very constructive about the consumer activity,” Brian Moynihan said.

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Life got worse for the have-nots this year. Banks can help change that.

11/13/20

Consumer savings are up, yet so are evictions. Banks need to reach out more to those who are struggling financially, and they could use data as a guide.

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Barrett could cement court’s restrictive view of debt collection cases

10/27/20

A 2019 decision by Amy Coney Barrett, then a 7th Circuit judge, cited an earlier Supreme Court ruling suggesting a high bar for plaintiffs to claim harm. But other jurists have favored a less onerous standard.

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CFPB seeks comment on impact of credit card rules

08/25/20

The agency solicited input on the effects of the CARD Act regulations as part of a statutory requirement that the bureau review policies 10 years after they are implemented.

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