Consumer banking

Cape Cod Five makes sure its interns stick around

09/13/18

Cape Cod Five Cents Savings Bank has transformed its summer intern program so that it is more structured and attracts students who could see themselves staying in the industry.

[more]

Regionals pick their battlefields in fight for deposits

09/12/18

Some are relying on a national, digital strategy. Others say the right balance of costs and growth comes from more traditional means such as targeted branch openings and out-of-market expansion.

[more]

Union Bancshares in Va. hires industry veteran as bank president

09/12/18

Maria Tedesco's duties will include oversight of commercial, business and consumer banking at Union Bank & Trust.

[more]

Former CFPB advisory board members criticize new structure of panel

09/10/18

Consumer advocates and academics recently removed from the Consumer Advisory Board said they were "disappointed" that the board will be reconstituted with fewer members.

[more]

CRA reform, fintech threat shift bank lobbying effort toward regulators

09/10/18

PNC's Todd Barnhart, incoming Consumer Bankers Association chair, says the group is concentrating on the impending process of modernizing the Community Reinvestment Act among other issues that do not require action on Capitol Hill.

[more]

A craving for feedback presented an opportunity at First National in Alaska

09/10/18

A companywide survey at First National Bank Alaska found that employees wanted more training and development. This is how the bank responded.

[more]

New digital banking chief at First Horizon

09/07/18

Dawn Morris, formerly of Webster Financial, will also oversee marketing and customer experience.

[more]

Advisory boards are back at CFPB, but with fewer members

09/07/18

The agency announced a new lineup for the Consumer Advisory Board after having fired its previous members and those of two other panels.

[more]

CEO's doodles go a long way with First Bank employees

09/07/18

First Bank Financial Centre's Mark Mohr personalizes work anniversary cards by drawing sketches on them highlighting employees' interests.

[more]

Banks shouldn't make promises they can't keep

09/06/18

Financial institutions need to manage expectations about what they can offer customers or they risk losing credibility with customers.

[more]