Consumer banking

The gap in attitudes and outlook on gender inclusion is wide enough that women and men in financial services often have entirely different takes on gender in the workforce, with men much more likely to have an outsized positive view on progress in gender inclusion.

In a move designed to improve access to financial products for consumers with low credit scores and short credit histories, Experian, FICO and Finicity are developing an "UltraFICO" score that lets individuals share checking and savings account data and help lenders better assess risk.

The Providence, R.I., company reported a 27% gain in profits thanks partly to a boost in fee income from its purchase of Franklin American Mortgage in August.

Commercial and industrial lending rose 8% in the third quarter at the Cleveland bank, but other factors drove its double-digit gain in profits as overall loan growth was modest.

As financial institutions struggle to regain public trust, they need to find more systematic ways to gauge how their work impacts consumers and communities.