Consumer banking

Wells loses key player; credit scores get a boost

08/15/18

Mark D’Arcy was in charge of regulatory reviews and annual stress tests; many see 10-plus point gains following removal of non-loan collections reports.

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Synchrony, Lowe's sign multiyear extension of credit card deal

08/14/18

The card issuer Synchrony will continue to manage three cards for the national hardware chain. The timing is good as Synchrony recently lost a deal issuing cards for Walmart.

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Citi shuffles consumer unit; fintechs embrace subprime cards

08/14/18

Anand Selva, a long-time Asia hand, will head up U.S. consumer banking; several startups are backed by traditional card issuer veterans.

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Motivate employees by challenging them to solve unbanked problem

08/13/18

Helping the underserved, especially abroad, can help banks retain top workers and boost profits.

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Wells Fargo is eyeing a piece of the $1.4 trillion student-debt pie

08/13/18

Wells Fargo & Co. is considering whether to jump-start its shrinking student-lending business by catering to borrowers holding U.S. government loans.

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Banks earning less from overdrafts, but critics still find fault

08/07/18

There’s much for banks to like — and for consumer advocates to dislike — in a report on the industry's overdraft policies released Tuesday by the Center for Responsible Lending.

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BofA faces backlash over questions about customers' citizenship

08/06/18

The bank's predicament suggests that the Trump administration's hard-line stance on immigration can cause headaches for financial institutions.

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Wells Fargo investors stop panicking and learn to live with cap

08/06/18

Six months after the Federal Reserve put Wells Fargo on a strict diet — no more growth until it cleans up its act — shareholders are finding it’s not so bad.

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Senate Dems propose new crackdown on overdraft fees

08/03/18

Sherrod Brown of Ohio and Cory Booker of New Jersey unveiled a bill to ban overdraft fees on debit card transactions and ATM withdrawals.

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Consumers use bots to reduce — or eliminate — bank fees

08/02/18

The trend poses challenges for banks, which have long required customers who want fees waived to put in their own effort.

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