Consumer banking

Banks can’t abandon sales focus

08/02/18

While many financial institutions are leery of sales goals after the Wells Fargo cross-selling scandal, they shouldn’t overcorrect.

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How much of an earnings boost did banks get from the tax cut?

07/31/18

Depending on the asset class, about 11% to 18% of earnings per share came from tax savings. The looming question is how do they top themselves in 2019 when tax rates don’t change like they did this year.

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HSBC's strategy to improve digital services for commercial clients

07/25/18

The bank sees its global reach as an advantage in supporting evolving business customer needs.

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CIT profits decline 19% on credit, restructuring costs

07/24/18

An increase deposit costs, higher reserves and ongoing restructuring issues weighed on the second-quarter results at the New York company.

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Wells Fargo should have seen add-on-product trouble coming

07/19/18

The bank had numerous warnings that there could be severe regulatory consequences related to deceptively advertised add-on products. It is paying the price for failing to do more in response.

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Fifth Third resumes Southeast expansion it began pre-crisis

07/19/18

The bank announced plans to open 100 to 125 branches in fast-growing cities across the Southeast, and will close an equal number in the Midwest. In a way, it's finishing a plan it cooked up nearly two decades ago.

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Can U.S. Bancorp find an edge in crowded field of digital-only banks?

07/18/18

The Minneapolis company plans to expand to new retail markets through a digital platform, but it’s facing questions about how it will distinguish itself from peers.

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After strong 2Q, U.S. Bancorp vows to invest in digital expansion

07/18/18

The Minnesota company's profits rose by double digits despite some challenges in the second quarter, and its CEO says it will be expanding its digital offerings to simplify banking for customers.

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Under new CEO, full speed ahead for Goldman's consumer push

07/17/18

The appointment of David Solomon, who will take over for retiring CEO Lloyd Blankfein, has not altered the bank's aggressive plan to build a mobile phone-based bank for consumers in the U.S. and beyond.

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What 2Q says about the outlook for consumer credit

07/16/18

Bank of America’s consumer loans grew a lot. But its rivals? Not so much. The mixed results raise questions about whether BofA’s performance is a leading or trailing indicator, and if credit quality is going to be more of a problem industrywide.

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