customer data

Fifth Third investing $112 million on five-year network upgrade

03/23/17

A faster network is letting the regional bank bring new technology into its branches and share data with fintech partners via APIs.

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Better accounting is first step to satisfied customers

03/21/17

Profit and loss accounting is the least customer-centric process in the entire banking system. Overhauling it would improve banks’ culture and approach to digital banking.

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Credit bureau, fintech firm partner on data-aggregation product for mortgages

03/20/17

Experian and Finicity have released a product that aims to speed up decisions on mortgage applications, using financial data aggregation technology.

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'In the worst cases, people die': Comments of the week

03/03/17

American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms.

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Fintechs assure customers their data unaffected by Cloudbleed

02/27/17

Firms including Betterment, Coinbase and TransferWise have told customers that despite a bug affecting the content delivery network Cloudflare, their data is safe.

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There are no heroes or villains in data access debate

02/24/17

The debate about which side is right about the appropriate method of opening up financial data access is a distraction from the real issue at stake: the pace of innovation.

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Why a clear answer to the data-sharing debate remains elusive

02/23/17

Screen scraping has plenty of critics, but the alternatives, OAuth and APIs, have their share of detractors, too.

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The Examiners: Responsibility Lies With Consumers

07/28/15

Do shoppers suffer too much in bankruptcy, or should they be expected to share the pain?

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Customer data just goes out the door at bankruptcy auctions.

03/03/09

CIO Magazine recently published an interesting article about the sometimes loose treatment of business and customer data in liquidations. It talks about improper disposition of sensitive customer data and the habit of trustees and liquidators of auctioning off computers without first scrubbing them of data.

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Customer data just goes out the door at bankruptcy auctions.

03/03/09

CIO Magazine recently published an interesting article about the sometimes loose treatment of business and customer data in liquidations. It talks about improper disposition of sensitive customer data and the habit of trustees and liquidators of auctioning off computers without first scrubbing them of data.

[more]