Consumer banking

Blend seeks to deepen bank ties with account opening product

04/02/19

The loan origination fintech is offering the product in a stand-alone format and as part of the workflow for its mortgage and home equity loan products.

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Three questions after Wells Fargo CEO's abrupt exit

03/28/19

Tim Sloan couldn't hang on any longer. Here are insights about why he left now, what role policymakers played in the decision and will continue to have in the company's future, and who in the world would want to lead Wells Fargo.

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Top Senate Democrat presses BB&T, SunTrust on impact of merger

03/28/19

Sen. Sherrod Brown, the Senate Banking Committee's top Democrat, said the banks failed to provide enough information on how their proposed combination would affect employees and consumers.

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HSBC launches two financial health programs

03/28/19

The U.S. subsidiary of the British banking giant has partnered with Everfi to offer an online self-guided financial education program, and with GreenPath Financial Wellness to deliver in-person seminars in several cities.

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The lessons in a marketing fumble by TD Bank

03/27/19

The Canadian bank recently caught flak over an ad in one of its branches that was seen as a slight against the diverse Boston community of Dorchester. Here’s what other bankers can take away from the episode.

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Equifax, FICO join forces to give banks one-stop analytics product

03/27/19

The new cloud-based solution is intended to help financial institutions make quicker credit decisions by integrating consumers’ histories with advanced software.

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'Customers are overbanked and underserved': Umpqua strategy chief

03/27/19

As banks push customers to digital channels, they are losing opportunities to help and connect with consumers, according to Rilla Delorier, an executive vice president at the Oregon bank.

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The story behind Varo Money’s bank charter push

03/26/19

Varo Money might become the first challenger bank to get a national bank charter. CEO and co-founder Colin Walsh explains why he wants Varo to become a bank.

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Under the hood of U. S. Bank’s new mobile app

03/24/19

AI-driven customer insights, mortgages and small-business loans are among the features in the app, which the bank is rolling out Monday.

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Regions AI tool helps steer cross-selling

03/24/19

The Alabama bank’s artificial intelligence system ROSIE pulls information from hundreds of data sources to help employees suggest the best new product or service to offer a customer. It’s a good example of a regional trying to balance competitive pressures and cost control.

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