Consumer banking

5 ways mortgages will shape the BB&T and SunTrust merger

02/08/19

SunTrust’s merger with BB&T is the largest bank deal since the financial crisis, and mortgages will play a critical role in the execution of this transaction.

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Chase, Wells, BofA to waive ATM fees for public-benefits recipients

02/08/19

The three large banks banks are joining a number of institutions in agreeing to eliminate fees for Californians who receive benefits via electronic transfer cards. Chase and BofA will also waiving the fees nationwide.

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BB&T-SunTrust: Three big questions

02/07/19

Why now? Will it work? How will their rivals respond? The megadeal between the two East Coast regionals offers up plenty of grist for speculation.

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The real way to judge bank leadership

02/07/19

Management success isn’t about adopting the latest technology craze or exuding charisma, it’s about prioritizing employees and customers.

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Consumer lending drives 4Q growth at BBVA

02/01/19

BBVA Compass in Birmingham, Ala., reported 6% increases in loans and revenue, as strength in consumer loans and credit cards offset weakness in fee income.

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Simple’s new CEO brings Amazon chops to banking

02/01/19

Among David Hijirida's lessons learned at the online giant: Companies are often so focused on competitors that they neglect their own customers.

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It’s a platform planet. Can banks adapt to it?

02/01/19

Thanks to big tech companies, the business world is moving to third-party platforms, or online marketplaces where sellers pull buyers' products off digital shelves. A growing number of financial institutions — including BBVA, Citi and community banks like Eastern — say they can't afford to sit out the trend.

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Wells Fargo issues new mea culpa; savings account skinflints?

01/31/19

Wells says it's made progress but needs to do more to rebuild trust with customers and regulators; despite rate hikes by the Fed, big banks continue to effectively pay nothing in interest to savings customers.

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FDIC review of brokered deposits has big implications for branches

01/30/19

Banks that gather deposits through branches generally pay lower deposit premiums than those that solicit deposits online. So what happens if long-standing restrictions on brokered deposits are relaxed?

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Small-business banking is about to get a whole lot better

01/30/19

Big data and artificial intelligence will allow banks to do more for small businesses, former SBA head Karen Mills argues.

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