Consumer banking

‘This technology is not a luxury’: TymeBank CEO on AI chatbot

05/08/19

A digital challenger bank is relying heavily on artificial intelligence to provide low-cost banking to low-income people and small businesses.

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Big banks still need to streamline their operations

05/08/19

Departments across large institutions remain siloed, which leads to poor customer service. Fintechs are poised to take business from unhappy consumers unless banks address this problem.

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FDIC hits Pacific City with stronger reg order for BSA compliance

05/06/19

The California company was issued a consent order after it failed to meet the conditions of a January 2018 informal agreement.

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Working around Dodd-Frank; Marcus' German launch delayed

05/06/19

Big banks may have found a way to lower needed reserve levels; with Brexit delayed, Goldman will hold off on expansion.

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De novo effort in Atlanta gets one step closer to opening

05/04/19

Tandem Bank has approval from the Georgia Department of Banking and Finance as its aims to become the state's first new bank since the financial crisis.

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‘Mini CFPB’ won’t solve California’s bank regulation problems

05/03/19

The state should overhaul its Department of Business Oversight, but proposals to create a statewide financial protection bureau miss the mark.

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This behavioral metric could help banks get ready for next downturn

05/02/19

The Money Anxiety Index, a measure of consumer saving and spending habits, has started rising off a 50-year low. The economist who created it says that means another slump is nearing, and that banks should use the intel in pricing deposits and making other decisions.

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Loan-loss provision put crimp in 1Q at BBVA Compass

04/29/19

The Birmingham, Ala., bank's profits fell 32% as its loan-loss provision tripled. The expense covered “isolated, one-off issues” in its commercial and consumer loan portfolios, CEO Javier Rodriguez Soler said.

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The Most Powerful Women in Banking: Next

04/28/19

Get ready to meet 15 women — ages 40 and under — whose accomplishments and influence set them apart.

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Jacqueline Howard, Ally Financial | Most Powerful Women: Next

04/28/19

Jacqueline Howard's personal interest in helping close the wealth gap prompted her to steer Ally Financial toward a more concerted effort on this front.

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