Branch banking

Big banks and regionals strategize for the second half of 2017

06/15/17

With the first half of 2017 drawing to a close, bank executives gathered this week at the Morgan Stanley Financial Services conference to discuss their companies’ performance thus far and, more important, outline their priorities for the rest of the year and beyond. Here are some of the highlights.

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Chase eyeing branch expansion in ‘certain other states,' consumer chief says

06/13/17

The nation's largest bank is dominant in New York, California and Texas, but it has little presence in the Mid-Atlantic and upper Midwest.

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'The problem with people today': Comments of week

06/02/17

Readers weigh in on the in-store branch model, how community banks hone their message, the difficulty cash-strapped consumers face in finding bank loans, and more.

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Guaranty Bank failure was not an indictment of in-store branch model

05/31/17

The acquirer of the failed Milwaukee bank passed on assuming control of 107 in-store locations, but drawing a sweeping conclusion about the state of in-store banking from one story is difficult.

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Tech is neat, but branches are necessary

05/24/17

The role of branches in consumers' lives may be changing in the digital age, but brick-and-mortar locations are here to stay. To adapt, Citizens Bank has begun a "10-year process" of retrofitting its branch network.

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Cross-selling isn’t dead and other takeaways from Wells Fargo’s investor day

05/11/17

Executives at the embattled bank made clear Thursday that they are not discarding its long-standing strategy of selling additional products to existing customers.

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'Enormous, sometimes terrible power': Comments of the week

05/05/17

Readers weigh in the effect of Federal Reserve actions on wealth distribution, how a new startup could reduce overdraft fees, Watson's attempts to catch rogue traders, and more.

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Undocumented immigrant 'clients' filled quotas in Wells fraud, ex-bankers say

05/04/17

Despite a categorical denial this week by Wells Fargo CEO Tim Sloan, former employees like Yesenia Guitron say trawling for immigrants was routine.

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Why Synovus is ditching its local bank names

05/03/17

Even as units of a larger holding company, local banks fight the perception that they can’t provide sophisticated services like corporate or private banking. Executives say that unifying the brand will help Synovus better compete against larger players.

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Wells Fargo’s CEO: Scandal has not scared away top talent

05/01/17

Tim Sloan insisted Monday that the bank’s phony-accounts scandal, which has eroded its position with U.S. consumers, has not hurt its recruiting efforts.

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