LoanDepot

Many banks have already scaled back home lending or even left the business. With profit margins shrinking, inventories of homes at crisis levels and competition from nonbanks intensifying, that’s unlikely to change.

Customers are increasingly demanding that their mortgage providers provide more than loans; they want help finding a realtor and handling all the pieces of the mortgage process, said Anthony Hsieh, CEO of Loan Depot, during the opening keynote at Digital Mortgage.