consumer-finance

Be the Bank to Set the Customer Loyalty Standard

02/09/12

Banks that only do the minimum to address the public's grievances may as well just put a target on their backs for regulators - as well as for competitors.

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From Brussels to Beijing, Regulators Block Open Payment Networks

02/07/12

Across the globe governments are increasingly regulating payment networks as public utilities, limiting fees and access to markets.

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It's a Mad, Mad, Mad, Mad Mortgage Investigation

02/01/12

With all the twists and backroom turns, government officials' quest for a settlement and restitution from banks and mortgage servicers is starting to resemble a 1960s screwball comedy.

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Blog of the Day: Bank Transfer Day's Demographic Surprise

02/01/12

Javelin's James Van Dyke says young, would-be money movers face "the Occupier's Dilemma": they like the idea of community-based institutions, but are more attached to the large banks' tech offerings.

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Claims that Freddie Mac 'Bets Against Homeowners' Are Bunk

01/31/12

Caught between Democrats and Republicans, Freddie Mac is guilty of the ultimate sin: owning something it can't easily explain.

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It's Cheaper to Build than Buy a Mortgage Warehouse Lender

01/30/12

To absorb a large warehouse operation would require purchasing the whole bank, not just the warehouse business.

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CFPB Must Work with Legit Online Lenders, Stop Outlaws

01/25/12

Richard Cordray is right to crack down on illegal practices in payday lending. It is essential that his agency also ensure consumers continue to have online access to emergency credit products.

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Why Do Prepaid Debit Cards Have Such a Bad Rap?

01/24/12

I naively thought that Suze Orman's new prepaid offering would help turn the tide of negativity. Instead, it has had the opposite effect, creating a seemingly endless echo chamber about the evils of prepaid.

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How Long Will the Robo-Signing Settlement Be 'Imminent'?

01/23/12

My guess is that Shaun Donovan and Tim Geithner are burning the midnight oil and firing up the afterburners in attempts to wrap this agreement up by Tuesday's State of the Union address.

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How to Help Homeowners, Without Creating Moral Hazard

01/17/12

The key is to make sure that the homeowner is giving up something of value in return for relief of some portion of the mortgage obligation.

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