Consumer banking

Discover eliminates fees on checking, savings accounts

06/17/19

The move figures to generate more low-cost funding for the firm’s consumer lending businesses without sacrificing substantial revenue.

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Beyond 'Truist': A brief history of unusual bank brands

06/16/19

"Truist" was roundly mocked when it was unveiled as the name of the merging BB&T and SunTrust, but it’s hardly the first bank moniker to elicit a "huh?" from critics.

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Goldman offers incentives to keep Marcus clients away from court

06/13/19

The Goldman Sachs unit that offers savings accounts and makes personal loans says it will cover certain expenses for its customers who elect arbitration.

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Postal banking isn’t the fix for financial inclusion

06/13/19

Despite renewed calls from Democrats looking to USPS to offer banking services, policymakers should instead consider reforms that would permit private-sector firms like Walmart and Amazon to offer a wider array of financial products.

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Fifth Third CEO sees no need for digital-only bank

06/12/19

CEO Greg Carmichael said Wednesday that online-only banks "aren't relationship-based" and that Fifth Third would stick to its plan of attracting new depositors by selectively expanding into new markets.

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Trump calls Fed policy ‘destructive’; Banks get a boost

06/11/19

The president says the Fed is giving China a competitive advantage; bank stocks gained after tariffs on Mexican imports nixed.

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Marcus won’t suffer fate of JPMorgan’s Finn: Goldman exec

06/10/19

The digital bank is a whole new line of business for Goldman, meaning there's no risk that it is cannibalizing from the main institution, said Omer Ismail, the head of the bank's U.S. consumer business.

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Making bank complaint data more useful

06/10/19

The information the Consumer Financial Protection Bureau collects about customer problems can be valuable, but analysts need to move past the headline numbers.

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JPMorgan to shutter Finn and shift customers to Chase Mobile

06/06/19

A year after launching the digital bank, JPMorgan Chase has concluded that the millennials it targeted don't need a separate brand.

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One key to success: Destigmatizing failure

06/06/19

As banks seek to innovate, executives should accept that ignorance and mistakes are part of the process.

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