Vernon Hill's U.K. bank sold $479 million of new stock and issued fresh details about its turnaround efforts. Those included plans to cease its controversial practice of purchasing design and branding services from a business owned by Hill's wife.
Online banking and self-service options for customers free branch workers to focus on business development. Employees will need to step up to the challenge or they'll be left out.
KeyBank is deploying new technology designed to improve the online and mobile banking experience as well as guide the conversations branch employees are having with customers. The move comes on top of steps to modernize its IT infrastructure.
Banks of all sizes need to stick together to ward off threats from "unregulated" fintechs and other nonbanks, Bank of America Chairman and CEO Brian Moynihan said Tuesday.
The nation's largest bank plans to open 90 new branches in new cities this year while continuing its expansion in the Philadelphia, Boston and Washington markets.
