Beth Johnson

From 'How can we help?' to 'Here's what we can do'

10/01/18

The data strategy at Citizens Bank takes "know your customer" to another level, as Chief Marketing Officer Beth Johnson explains.

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Christina Hamlin: Shaping marketing strategy at Citizens Bank

09/27/18

Hamlin caught the attention of the bank's senior leaders when she oversaw the successful launch of a checking product. Now she sits at the center of every major marketing initiative.

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Citizens Bank mines big data to drive loan, deposit growth

09/27/18

At Beth Johnson's insistence, the bank built an analytics platform that can anticipate customers' needs. It's an investment that is paying off in big ways.

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