Artificial intelligence

What embracing agile methods has done for U.S. Bank

01/06/20

Werner Loots, the bank’s first head of transformation, is helping the bank redesign how work is done, then streamlining and digitizing as much as possible.

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The rise of the invisible bank

01/05/20

Digital banking will become less visible because it will be embedded in other daily activities with the help of AI, voice interfaces and other emerging technologies.

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Why TD Bank wants to read its customers’ moods

12/18/19

It's no longer enough to conduct traditional demographic analysis of customers. TD bank wants to know what is going on with individual consumers at any given moment and respond accordingly.

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What will bank jobs look like in the future? OceanFirst has an idea

12/16/19

Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI and other emerging technologies.

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What will bank jobs look like in the future? OceanFirst has an idea

12/16/19

Chris Maher, CEO of OceanFirst Financial, shares how employees’ roles have already changed and his bank’s efforts to help them navigate AI.

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Machine learning’s promises, pitfalls

12/12/19

Testing shows an overreliance on machine learning data can unfairly harm credit scores.

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Consumer credit will remain strong in 2020: TransUnion

12/12/19

Casting aside recession fears, the credit bureau predicts credit cards, mortgages, auto loans and unsecured personal loans should all perform well — including those extended by online lenders.

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BofA adds to holiday cheer; AI could be a savings tool

12/12/19

The bank joins rivals in predicting a better than expected Q4; JPM exec says AI could help create products for savings.

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Mobile banking apps need to go beyond the basics

11/27/19

New tech like APIs and artificial intelligence will help consumers manage all their finances through an app, rather than just transfer funds.

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How Square turns unconventional credit data into loans for tiny businesses

11/22/19

The payments company has loaned $5.5 billion to 275,000 small businesses, thanks to a data-driven process free from human interaction.

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