Mobile technology

‘Am I about to overdraft?’ Wells app predicts consumer behavior

02/13/18

The bank joins a small group of companies that believe short-term forecasts will ultimately help customers build healthier financial lives.

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Why Digit is over chatbots

02/05/18

Digit, which launched as an automated savings app in 2015, has decided chatbots are a flawed interface. Now it’s redesigning its popular app to reflect its new vision.

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JPMorgan customers livid over online outages

01/25/18

The bank tweeted that its website and mobile app were down, but bank customers report system problems at some branches as well.

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Community banks catching up to real-time messaging

01/25/18

Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients.

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Rethinking bill pay when there isn’t a bill

01/17/18

Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.

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Forget 4Q results. Tax cuts will dominate earnings chatter

01/05/18

Banks have been in full cost-cutting mode in recent years, but with profits expected to increase substantially as a result of tax reform, all analysts and investors want to know is how they plan to spend their tax savings.

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Tech threatens to further commoditize banking, First Horizon chief warns

01/04/18

Banks, especially smaller institutions, will be forced to find more ways to differentiate, Bryan Jordan said in an interview that also covered his company's recent purchase of Capital Bank and how tax reform will immediately stimulate the economy.

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MoneyLion, a personal finance startup, raises $42M

01/04/18

The New York company, which offers loans and provides personal finance advice, plans to expand its product line and invest in new technology with the funds.

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The biggest barrier to mobile banking growth? Fear

01/03/18

Banks of all sizes continue to invest in mobile technology — but in order to see stronger growth, they must also invest in education to overcome consumer unease with the product.

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What WSFS chief Mark Turner learned on his 3-month innovation tour

12/28/17

After visiting with dozens of banks, tech firms and retailers, the CEO of the Delaware bank concluded that he needed to create a customer experience department but could leave blockchain development to his larger rivals. He also gained valuable insights about succession planning during his time away and discovered new ways to connect with employees.

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