A new, 10-part podcast series examining housing blight; JPMorgan’s Jamie Dimon baits President Trump; U.S. Bank returns to small-dollar lending; and more from this week’s most-read stories.
Small banks and credit unions are searching for a high-tech edge over big-name financial institutions, and Amy Gililland at the technology firm Kasasa says it’s a goal that is within sight.
At this year’s Swift Business Forum in New York, executives said banks can build "more intelligent routing" to speed up payments and reduce the cost of processing and delivery.
Some are relying on a national, digital strategy. Others say the right balance of costs and growth comes from more traditional means such as targeted branch openings and out-of-market expansion.
A family-owned community bank in Oklahoma is testing a Spotify-like service by fintech Meen that allows customers to pay $9.95 a month to obtain digital banking services.
A community bank in Pennsylvania made up its own holiday of sorts — including a product demonstration and a 1982 DeLorean reminiscent of "Back to the Future" — to encourage bank customers to try out new fintech features.
Minal Hasan, a lawyer turned prominent fintech venture capitalist, has strong views on founder dramas, cryptocurrency, and why banks need to step up their technology game.
Financial institutions need to ask more direct questions about when — if ever — their existing customers like to use mobile banking and when they want human help.
It’s great for bragging rights, but when banks make large investments in technology they run the risk of irritating investors who think they’re spending too much money for too little payback.
