Debt Collection

How CFPB, FCC rules are reshaping debt collection

08/20/19

Regulatory efforts to protect consumers from harassment and robocalling are forcing big changes. Attorney Quyen Truong at Stroock & Stroock explains.

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Card issuers’ new focus on installment lending misses the point

08/09/19

Issuers like Chase and Citi that added installment features to compete with digital lenders will need to think beyond traditional card options.

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Mastercard’s biggest acquisition; GreenSky puts up for-sale sign

08/07/19

The card company is buying the corporate-services businesses of Danish payments provider Nets A/S; the online lender’s stock plunged after it missed second quarter earnings expectations.

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CFPB extends comment period on debt collection plan

08/02/19

The CFPB is giving the public an additional 30 days so consumer groups have more time to respond.

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Morgan Stanley tries the cloud; Santander-Orcel feud escalates

07/26/19

“Digital Vault” will allow customers to store encrypted documents on third-party servers; bank accuses Orcel of misdeeds.

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CFPB, N.Y. settlement would ban Buffalo debt collectors from industry

07/25/19

State and federal authorities say the network of firms in upstate New York sought debts that consumers weren't obligated to pay and impersonated government officials, among other things.

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Debt settlement firm deceived customers about its services: CFPB

07/09/19

Freedom Debt Relief claimed it could negotiate on consumers’ behalf with creditors that in fact avoided dealing with debt settlement companies, the agency alleges.

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FCC robocall ruling a setback for banks, debt collectors

06/06/19

The agency's vote Thursday threatens to block many of the industry's communications with customers, though banks did win one concession.

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CFPB scheduled exams for debt collectors outside its jurisdiction: IG

06/04/19

The watchdog said the CFPB had trouble determining if some medical debt collectors were subject to its oversight, yet the exams were canceled before their start dates.

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