How CFPB, FCC rules are reshaping debt collection
Regulatory efforts to protect consumers from harassment and robocalling are forcing big changes. Attorney Quyen Truong at Stroock & Stroock explains. ... Read full article
Regulatory efforts to protect consumers from harassment and robocalling are forcing big changes. Attorney Quyen Truong at Stroock & Stroock explains. ... Read full article
Issuers like Chase and Citi that added installment features to compete with digital lenders will need to think beyond traditional card options. ... Read full article
The card company is buying the corporate-services businesses of Danish payments provider Nets A/S; the online lender’s stock plunged after it missed second quarter earnings expectations. ... Read full article
The CFPB is giving the public an additional 30 days so consumer groups have more time to respond. ... Read full article
“Digital Vault” will allow customers to store encrypted documents on third-party servers; bank accuses Orcel of misdeeds. ... Read full article
State and federal authorities say the network of firms in upstate New York sought debts that consumers weren't obligated to pay and impersonated government officials, among other things. ... Read full article
Freedom Debt Relief claimed it could negotiate on consumers’ behalf with creditors that in fact avoided dealing with debt settlement companies, the agency alleges. ... Read full article
I excitedl ... Read full article
The agency's vote Thursday threatens to block many of the industry's communications with customers, though banks did win one concession. ... Read full article
The watchdog said the CFPB had trouble determining if some medical debt collectors were subject to its oversight, yet the exams were canceled before their start dates. ... Read full article
Better analytical tools could help banks spot and address potential issues before a customer goes delinquent. ... Read full article
The Fed is moving to prepare banks for unexpected shocks tied to weather; rules would be eased for trades between affiliates. ... Read full article
The long-awaited proposal includes safe harbors to protect collectors from getting sued, but would restrict phone collection attempts and allow borrowers to opt out of receiving other communications. ... Read full article
As the CFPB moves closer to updating its debt collection regulations, revising restrictions on phone calls and other communications with consumers must be a priority. ... Read full article
The debt collection proposal is expected to address how debt collectors can use text messages and emails to track down debtors. ... Read full article
Democrats’ policy proposals have sparked a vital and overdue debate on our system to pay for post-secondary education, and how that system burdens and redistributes income. The existing system combines a small share of taxpayer funding (via the Pell ... Read full article
The Wisconsin Supreme Court upheld a "narrow interpretation" of a state-level consumer-protection law that maintains lenders' rights to collect debts without fear of being sued for damages. ... Read full article
Whether JPMorgan tipped its hand on a succession plan; U.S. Bank hires its first chief digital officer; all eyes on CFPB as it modernizes its debt collection rules; and more from this week’s most-read stories. ... Read full article
In her first policy speech since being confirmed as the agency's director, Kathy Kraninger promised less focus on enforcement actions and more emphasis on consumer education. ... Read full article
A key question is whether the agency will restrict the ability of firms to track down delinquent borrowers with emails and text messages, which weren't in use when current regulations were adopted. ... Read full article