When we create cultures in which higher-ranking managers become insulated from ever facing a "yes" or "no" from a customer, our leaders lose a little perspective.
A heightened regulatory focus may be a direct result of early positioning as a business distanced from the rest of the payments industry, which may be keeping more banks from offering prepaid products.
A heightened regulatory focus may be a direct result of early positioning as a business distanced from the rest of the payments industry, which may be keeping more banks from offering prepaid products.
Wage costs offshore are on the rise. Local talent is available in abundance and the growing popularity of digital channels has created ample cost-reduction opportunities at home.
Ahmanson had seen men get rich by focusing on the government's priorities. Now it wanted homes and mortgages. He would build a business to meet this demand.
Avoid closing locations solely based on performance, test drive outreach programs and consider other options, such as amending hours, before shuttering an underperforming location.
The riskiest loans get priced out of Fannie and Freddie securities and end up guaranteed by FHA. We are merely shifting risk from one set of federally insured entities to another.
