consumer-finance

Why More Banks Are Reinvesting in Credit Cards

06/11/13

M&A consolidation, improved portfolio performance and legislation leveling the playing field provide incentive for mid-sized banks to relaunch card programs.

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Contactless Cards' New Bugaboo: Double-Charging

06/11/13

A scare story about double-charging in Marks & Spencer, the retail home of the British middle classes, is worth examining to make sure similar misconceptions don’t spread in the U.S.

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Pre-Purchase Counseling Benefits Banks and Homeowners

06/10/13

Research indicates education from a counselor who helps homeowners understand the terms of their mortgages should be part of the formula for sustainable homeownership.

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Time to Reverse Course on Reverse Mortgages

06/06/13

As the government banishes home loan products deemed unsuitable for most borrowers, why does it continue to backstop one that’s pitched to aging seniors – mainly by nonbank lenders?

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Branch Visits Fewer, But Ever More Important

06/05/13

While face-to-face interactions may be nowhere near the most common banking transaction these days, they continue to have an inordinate influence on how customers think and feel about a bank. We cannot afford to waste them.

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FHFA Should Test Mortgage Reforms Before Congress Commits to One

06/03/13

Reforming the housing finance system cannot and should not be rushed, especially since we lack basic information on the likely impact of the various proposed alternatives.

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A Lesson for U.S. Housing Reformers from Across the Pond

05/29/13

The U.K. Help to Buy guarantee program provides a good example of how a private-public risk sharing arrangement could be structured among mortgage insurers, lenders and the government.

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How Your Bank Can Do Well by Doing Good

05/27/13

As long as your corporate social responsibility program is a true effort to give back, it can pay huge dividends for everyone involved.

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How Banks Used to Spot Check Kiting

05/24/13

Sharp bookkeepers could spot a kite in progress, but, more often than not, they were too hurried to give the ledgers a second look.

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Best of the Worst Subprime Loans Felled Fannie, Freddie

05/22/13

As much as David Fiderer and others try to defend the GSEs and the policies that drove them into insolvency, the taxpayers who bailed them out are unlikely to be fooled.

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