Electronic payment companies design, build and operate costly networks that provide secure payment transactions to merchants. Such providers incur significant costs for the services they provide and deserve to charge a market-based rate to their customers.
Will mortgage reform rectify past discriminatory practices or close the gap between white and nonwhite rates of homeownership? The major proposals in Washington show little interest in these critical questions.
Customers tend to "hire smilers." When otherwise comparable alternatives exist, people gravitate toward businesses that make them feel welcomed and appreciated.
Banks can still use properly tailored arbitration provisions to cut off class actions. Provisions should be explicit; silence is not a bank's friend when it comes to arbitration agreements.
Consumers deserve the kinds of high quality, widely accessible savings, credit and payments products and experiences that are critical ingredients in the recipe for financial health.
State and federal regulators appear to be orchestrating a series of actions to force financial institutions and third-party payment processors to stop doing business with certain online consumer installment lenders.
The very customer banks should be looking to for future loan and deposit growth receives more solicitations from AT&T or Sprint than she receives from her own bank.
