Consumer banking

RBC’s stab at fixing what’s broken in personal financial management

09/26/17

Separate apps for banking and PFM are too much for most customers to handle, so the Canadian bank is adding automated advice and savings to mobile banking — and it’s relying on artificial intelligence and predictive analytics to make it all work.

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The Women to Watch: No. 5, TD's Ellen Patterson

09/25/17

Ellen Patterson is one of just 21 TD employees with an EVP title globally and the only female EVP based in the United States.

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The Women to Watch: No. 3, USAA's Heather Cox

09/25/17

Heather Cox is USAA's first-ever chief technology and digital officer.

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Most Powerful Women in Banking: No. 22, Huntington's Helga Houston

09/25/17

As Huntington's chief regulatory liaison, Helga Houston deserves much of the credit for the fact that the Fed approved the FirstMerit acquisition in just 185 days.

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The Women to Watch: No. 19, TD's Jane Russell

09/25/17

In the newly created role, Jane Russell manages TD’s call centers, ATMs and digital operations, and directs all operations within its 1,250 U.S. branches

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‘Talk about unfair and deceptive!’: Comments of week

09/22/17

Readers chime in on debates about ILCs, the CFPB’s arbitration rule, the financial services ambitions of tech firms and more.

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Bankers on high alert for liquidity risk as 3Q draws to close

09/22/17

A slight decline in core deposits in the second quarter stoked worries that tighter liquidity is around the corner. Bankers are exploring responses beyond the typical CD rate special if third-quarter results show the trend is continuing.

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EU’s new data privacy law creates headaches for U.S. banks

09/20/17

It's not just big banks. Even U.S. community banks may be subject to the General Data Protection Regulation given the boundlessness of digital commerce.

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Ally Financial commits to new digs in downtown Charlotte

09/20/17

The online bank will consolidate all of its Charlotte-area employees into a new office tower, but its headquarters will remain in Detroit.

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Umpqua hires first chief risk officer

09/20/17

The Oregon bank has expanded the role of its chief credit officer to include oversight of risk management.

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