Consumer banking

From 'best bank no one's heard of' to 'most ethical company'

10/03/17

Kate Quinn has raised U.S. Bancorp's profile by emphasizing culture above all else.

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Fed's emergency cash plan swings into action in Puerto Rico

10/02/17

The Federal Reserve's nationwide preparedness plan for cash emergencies is being put to a unique test in Puerto Rico. Stocks are being replenished with daily flights, but the lack of power to ATMs and branches is contributing to reports of cash shortages.

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Wells Fargo has rehired 1,780 employees since scandal broke: Sloan

10/02/17

The workers who have been brought back do not include any of the more than 5,000 employees who were fired for alleged misconduct, according to the company.

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Bank-issued bitcoin debit cards. No, really.

10/02/17

The explosion of interest in digital assets this year, and the multiplying of their market value, are making cryptocurrency debit cards newly attractive. Banks could partner with intermediaries or issue the cards directly, but obstacles remain before that day can arrive.

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Santander Consumer names new CFO in latest shake-up

10/02/17

The Dallas subprime auto lender named Juan Carlos Alvarez de Soto CFO on Friday. He succeeded Ismail Dawood, who had been CFO since December 2015 after working at Bank of New York Mellon.

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Ocwen settles servicing lawsuit with 10 states

09/29/17

Ocwen Financial reached a settlement with 10 states where it can't acquire servicing rights for eight months but it will not face any financial penalties.

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Five questions for U.S. Bancorp’s new head of consumer banking

09/29/17

Tim Welsh has spent his first two months on the job thinking about how to make U.S. Bank as central to consumers’ lives as Amazon, develop new personal financial management services, and expand into new cities.

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A Maine community bank takes plunge into digital mortgages

09/29/17

Stephen Sessler, the director of mortgage banking at the $4 billion-asset Camden National Bank, provides other lenders a peek at the benefits and pitfalls of digital mortgages.

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PNC tops big-bank customer satisfaction study, Citi ranks last

09/28/17

The first-of-its-kind study was an acknowledgment that as consumers rely more on digital banking channels, the nation's largest banks are competing more against each other and less against smaller institutions.

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ID-verification firms seize on Equifax moment

09/27/17

The identity theft threat created by the Equifax hack and the growth of online lending have given software makers a platform to pitch products that rely on selfies, scans of driver’s licenses and other nontraditional ID methods.

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