community-banking

It's Not What You Say to Customers, But How Often You Say It

08/03/16

Consistent marketing doesn't mean your offer gets better with each try, but it increases the odds of making a pitch when your customers are actually listening.

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Want to Protect Consumers? Mandate Financial Literacy

08/02/16

In a perfect world, better financial literacy Â-- along with equipping bankers with ethical standards Â-- would make the Consumer Financial Protection Bureau obsolete.

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Biggest Mistake in Digital Strategy Is Forgetting Client Relationships

06/24/16

Digital tools improve a bank's traditional sales process, but relationship-based banking is still a huge factor in winning over millennial customers.

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The Newest Threat for Community Banks: Illiquid Bonds

06/23/16

Smaller institutions have added steadily to their holdings of securities that, while earning them a higher return, are more difficult to trade or liquidate.

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If Past Is Prologue, Regulators Hear Small-Bank CECL Concerns

06/22/16

Evidence that regulators consider institution size when evaluating accounting compliance should encourage banks worried about the new loan-loss reserving standard.

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CRA Goals Are the Casualty of CIT-OneWest Merger

06/21/16

The ultimate approval of the CIT-OneWest merger by regulators represents a giant step backwards for the Community Reinvestment Act.

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JOBS Act Is Boon to Small Banks, But SEC Can Do More

06/09/16

The Securities and Exchange Commission has given community banks and other small companies more flexibility to issue private stock, but even more flexibility should be granted to fulfill congressional intent.

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Branch Success, or Failure, Lies with Middle Management

06/02/16

Branch managers are essential, but it is the manager's manager that can set the tone for the performance of a bank's branch program.

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Here's Where Jamie Dimon and I Disagree

05/20/16

I bear no hard feelings for the JPMorgan Chase CEO, but our disagreement underscores a rift between how Wall Street firms and community banks view the post-crisis landscape.

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Growth Plans Are a Bad Response to Weak ROE

05/19/16

Banks need to be self-critical in evaluating a growth strategyÂ's chance of success while realizing that itÂ's hard to rebound from a growth failure.

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