Artificial intelligence

Where fintech dollars will go in 2018

12/26/17

Banks plan to spend more on blockchain and AI in the coming year, and appear willing to explore new technology partnerships.

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BankMobile deploys AI, alternative data to lend to FICO-poor students

12/20/17

BankMobile, the digital-only subsidiary of Customers Bank in Wyomissing, Pa., is planning to use software by Upstart to offer its first credit product to the students it reaches through relationships with 800 universities.

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The top tech priorities for banks in 2018

12/19/17

Key efforts for banks include developing AI applications, adding fintech allies and strengthening cyberdefenses.

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‘Richard Nixon might disagree’: Comments of the week

12/08/17

Readers react to the change in tone at the Consumer Financial Protection Bureau, the launch of voice-command banking on Amazon’s Alexa, how regulation affects financial innovation and more.

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As bankers play with new data types, beware of ingrained bias

12/07/17

Alternative data can be beneficial for individuals locked out of the financial system’s more conventional data types, but such data is open to manipulation or biased interpretation.

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A regional bank CEO’s take on tax cuts, hacking and fintech partnerships

12/04/17

During a sit-down interview, Bruce Van Saun, the CEO at Citizens Financial, explained how Washington policy changes could boost lending, why cyber threats keep him up nights and how fintechs and AI are changing the industry for the better.

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What U.S. banks can learn from global AI experiments

11/29/17

Virtual assistants at banks in Israel, Canada and Hong Kong are getting smarter thanks to artificial intelligence.

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Fidelity's man trouble; Capital One's Pixar-inspired bot

11/10/17

The sexual harassment tsunami continues, with stories from Fidelity and France. The woman behind Capital One's new chatbot drew on her experience creating animated characters for Pixar. And Wells Fargo whistle-blowers speak out.

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AI insights, board progress and the dearth of male allies

10/19/17

Personalized experiences are becoming more prevalent in banking with digital assistants and apps, thanks to AI. Getting more women on boards is part of the job for JPMorgan Chase's Karen Simon. Why aren't 'good guys' better allies? (Carrie Fisher sure is.)

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How consumer banking leaders are embracing AI

10/18/17

Execs from Bank of America, Wells Fargo, BBVA, Ally Bank and others outlined their AI strategies, progress to date and lessons learned at BankAI this week.

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