Artificial intelligence

The promise of fintech is that it might offer underbanked consumers access to financial products. But some are worried that relying on algorithms to make credit decisions could open up problems of its own.

A dad challenges JPMorgan Chase’s parental leave policy. A shareholder proposal to address the gender pay gap gets shot down at Citigroup. Plus, Cathy Bessant, Yolande Piazza and Elizabeth Warren.

The image of traditional custody banks is as stodgy as it gets, but some are using machine learning to help their clients and their own research teams glean insights from massive amounts of data.

Zack Gipson, USAA’s chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A.

Trump administration’s “lighter” regulatory proposal signals that banks may finally have entered a “post-crisis” era; IBM rolls out Watson artificial intelligence tools to deal with regulations.