Artificial intelligence

Goldman expands consumer push; HSBC’s blockchain first

05/14/18

Marcus unit will start taking deposits in the U.K. next month; the bank uses the technology to complete a trade finance letter of credit for Cargill.

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AI job threat, the undying branch, Mulvaney's politicos: Top stories of the week

05/11/18

Artificial intelligence will reshape the job landscape at banks; people still want to open accounts at a branch; Mick Mulvaney stacks CFPB bench with political appointees; and more from this week's most-read stories.

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What banks can do to avoid drowning in data

05/11/18

It can be difficult for financial services companies to glean customer insights from the abundance of information they have.

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Where Bank of America uses AI, and where its worries lie

05/11/18

The bank is using AI in its chatbot, in trading and other areas. It also has concerns about the potential for bias to creep into the software.

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'Bankers as the moral compass of society': Comments of the week

05/10/18

Readers weigh in on the role banks play on gun control, chime in on Wells Fargo’s latest brand campaign, slam the idea of postal banking and more.

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JPMorgan recruits top academic for AI efforts

05/09/18

Manuela Veloso, head of the machine learning department at Carnegie Mellon University, will join the bank in July.

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How artificial intelligence is reshaping jobs in banking

05/07/18

More than 1 million jobs will be lost to AI by 2030, according to one estimate. But new jobs are also being created. Are banks and their employees ready?

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With chatbots, Mercantile aims to be virtual teller, financial coach

05/01/18

The Michigan bank hopes conversational technology can get customers to talk more freely about their financial health.

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Quarles wants bank input on stress tests; Banks lending again

04/17/18

Fed vice chair wants to put stress test scenarios out for comment by banks; C&Is outstanding at record level in March.

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Earnings season opens; Democrats hit CFPB salaries

04/13/18

JPM, PNC, Citi and Wells kick off reporting; Senate banking panel members want to know why so many agency staffers are paid so much.

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