USAA recruits fintech veteran for innovation outreach
Scarlett Sieber will be based in the bank’s Labs division, working on forging partnerships with fintech firms. ... Read full article
Scarlett Sieber will be based in the bank’s Labs division, working on forging partnerships with fintech firms. ... Read full article
If so, what would it look like? And what is cognitive corporate banking? ... Read full article
U.S. fintechs attracted $5.8 billion in the fourth quarter as institutions sought an AI edge. ... Read full article
The investment continues a trend of banks focusing on commercial payments technology. ... Read full article
Discount Bank in Tel Aviv has made several discoveries, including that customers ask more in-depth questions of its bank chatbot than expected. ... Read full article
While digital Personal Financial Management capabilities such as budgets and savings tools initially attract customer interest, engagement often drops off after the first few interactions. ... Read full article
The tool runs the numbers and tells small-business people if they would qualify for an SBA loan, and if not, what they need to do to become eligible. ... Read full article
Financial institutions want the customer service delivery and accessibility benefits the cloud offers but are worried about security, compliance, and scalability. ... Read full article
Bank of America employees force harassment charges against Omeed Malik out in the open, raising questions about how departures like his are handled. Plus, Jessica Chastain sets an example, and Larry Nassar's group of enablers needs to be made into ... Read full article
There’s a lot of hype surrounding up-and-coming regulatory technologies, including the use of AI and robotics, but banks will have to be patient to see big returns on those investments. ... Read full article
An exclusive look at the Senate's tightly held housing finance plan drew the most interest from readers this week, while TD's foray into AI and the roller coaster at CFPB also dominated attention. ... Read full article
In a move rare for the industry, the bank bought a team of data scientists to bolster its artificial intelligence efforts in areas including product recommendations and fraud prevention. ... Read full article
Banks are increasingly investing in technology that will enable them to deliver highly personal and customized communications with customers. ... Read full article
Petal has received a $13 million funding round from Valar Ventures, a New York-based venture capital fund that specializes in financial technology, to use artificial intelligence to fill holes in legacy risk vetting. ... Read full article
How new developments on many fronts are going to affect the banking business in the coming year and beyond — and what they can do to prepare. ... Read full article
From the identity of bankers in the 21st century to the regulatory turmoil in Washington to the huge impact of technology on the industry, readers expressed an array of strong opinions about what happened in 2017. ... Read full article
The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions. ... Read full article
With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018. ... Read full article
TD Bank's new lab seeks to divine the future of banking. ... Read full article
Brett King interviews Ben Goertzel, chief scientist of robotics firm Hanson Robotics, about the strengths and weaknesses of Hanson’s humanoid Sophia robot. ... Read full article