Capital One shortens the machine-learning curve
The bank uses machine learning to customize content in real time on its website for every user, based on their behavior during their session. ... Read full article
The bank uses machine learning to customize content in real time on its website for every user, based on their behavior during their session. ... Read full article
The hype surrounding voice technology, bots and machine learning suggests that artificial intelligence is increasingly common in financial services. But that is not the purist’s view of what AI represents. ... Read full article
The Newport Beach, Calif.-based company uses artificial intelligence to help lenders make better decisions about borrowers’ creditworthiness. ... Read full article
JPMorgan Chase & Co.’s head of new technologies has been hired by LendingClub Corp. as the peer-to-peer lending pioneer seeks to rebuild business following a scandal over its corporate controls. ... Read full article
The use of artificial intelligence in capital markets is predicted to displace people all over the Street. At the same time, a few new jobs will be created. ... Read full article
Host Brett King reports from this week's LendIt conference in New York. ... Read full article
American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms. ... Read full article
By relying heavily on where a borrower went to college, online lenders may run afoul with regulators and could be missing out on good credits. ... Read full article
Startups in the payday lending space say their use of artificial intelligence is allowing them to make better loans at lower rates with fewer defaults. ... Read full article
Much like how Amazon went from selling books to selling cloud services, the online lenders that succeed well into the future will change how they do business, Scott Sanborn said. ... Read full article
While much of artificial intelligence technology is about automating tasks, it also holds the possibility of enhancing bankers' ability to serve customers. ... Read full article
The credit score has evolved from one number to an array of scores, informed by analytics and increasingly enhanced with artificial intelligence. ... Read full article
The services that Kasisto, Personetics, North Side and Teller offer banks to automate interactions vary in their levels of personality and the workload they can handle. ... Read full article
American Banker readers share their views on the most pressing banking topics of the week. Comments are excerpted from reader response sections of AmericanBanker.com articles and our social media platforms. ... Read full article
The president's executive order reflects a lack of trust in the identity information shared between countries. In theory, blockchains are tailor-made to solve this problem, but current systems may not be up to the task. ... Read full article
How can AI help consumers spend and save wisely? If friction should be added back into the system, can we put it where it is useful, not frustrating? ... Read full article
Banks want and need to rival tech giants in their use of customer analytics. Some think artificial intelligence is the key to making it happen. ... Read full article
Banks are becoming more comfortable with robotic process automation and could use it overhaul everything from the payroll functions to advising customers. ... Read full article
As artificial intelligence makes analytics better, the question of who gets to benefit from the intel will come up more. Fintech startup wallet.ai believes customers should be told of propensities that might be hurting them. ... Read full article
For banks, which stake their business on being trustworthy and reliable, there's a certain amount of risk to putting a chatbot out there that could make embarrassing or serious gaffes. ... Read full article