Artificial intelligence

Tech could help reinvent debt collection

05/28/19

Better analytical tools could help banks spot and address potential issues before a customer goes delinquent.

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States could solve beneficial ownership issue: OCC's Otting

05/20/19

Banks would be better able to comply with anti-money-laundering laws if all 50 states collected information on the owners of new corporations and published it in a national database, Comptroller Joseph Otting said Monday.

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Consumer gripes grow, AI oversight, luring tech talent: Top stories of the week

05/17/19

As CFPB mulls privatizing database, consumer complaints are on the rise; an argument for continued human oversight of artificial intelligence; how some banks are luring talent from big tech; and more from this week's most-read stories.

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It takes more than developers to make AI pay off

05/14/19

Banks need to foster greater knowledge and collaboration across all employee teams to put artificial intelligence to good use.

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Don’t let AI become a black box

05/10/19

Banks must remain accountable for their use of artificial intelligence by continuing to employ a level of human oversight.

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U.S. Bank launches app to take pain out of filing expenses

05/09/19

Expense Wizard uses AI to make it easier to file expense reports, especially for infrequent travelers.

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Another advisor turns on Deutsche; Financial tools for sandwich generation

05/09/19

ECGS urges investors to oust the chairman and three executives; financial companies using AI to help adults manage their elderly parents’ finances.

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‘This technology is not a luxury’: TymeBank CEO on AI chatbot

05/08/19

A digital challenger bank is relying heavily on artificial intelligence to provide low-cost banking to low-income people and small businesses.

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Banks should welcome fee-busting AI, fintech says

05/07/19

Cushion uses AI to help consumers negotiate refunds of overdraft and other fees. But it argues there's a bank play in its technology if bankers take the long view.

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What BBVA's new U.S. CEO has on tap

05/06/19

In his first extensive interview since taking the job this year, Javier Rodriguez Soler talks about banking as a service, how to keep customers happy and where he sees AI and other tech innovations heading.

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