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Alice Milligan, its chief digital client experience officer, said the company dedicated itself to delivering what customers really want and that more features are on the way.
Relying on data such as income, location and spending habits, bank apps are delivering customized financial advice and tips relevant to the consumer, such as details about local events.
Webster Bank’s partnership with the national broker-dealer LPL is a reversal of its initial opposition to robo-advisers. It is the latest regional bank to enter a market first claimed by the biggest banks.
Digit, which launched as an automated savings app in 2015, has decided chatbots are a flawed interface. Now it’s redesigning its popular app to reflect its new vision.
Providing the default card in digital subscription services is one way banks can win back bill-pay business, save customers time and help them manage their data.
With so much uncertainty, the only thing that's clear is how different the sector may look a year from now. Here's an overview of the leading trends in technology that will impact banking in 2018.
