Online banking

WebAuthn could eventually mean passwords are replaced with fingerprints and facial recognition. But how hard will it be to implement?

Customers are sprinkling symbols into their texts, and it's a challenge for banks to fine-tune systems to support the use of the cartoon code in communications.

Denizen is designed for expats and migrants to receive money and make payments without international transfer fees or currency exchanges.

The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies.

The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.