Online banking

The browser standard that just might make online banking safer

04/18/18

WebAuthn could eventually mean passwords are replaced with fingerprints and facial recognition. But how hard will it be to implement?

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Who needs branches? More small banks open accounts online

04/17/18

Community banks are increasingly turning to account onboarding technology to help them solve a growing problem — how to win new customers without opening physical branches.

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When it comes to emojis, banks just ¯\_(ツ)_/¯

03/29/18

Customers are sprinkling symbols into their texts, and it's a challenge for banks to fine-tune systems to support the use of the cartoon code in communications.

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Latest weapon in battle for deposits: A digital-only bank

03/27/18

The field is crowded, but that’s not stopping well-established banks from trying to reach new markets by creating separately branded digital units.

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BBVA-backed fintech launches global bank account

03/26/18

Denizen is designed for expats and migrants to receive money and make payments without international transfer fees or currency exchanges.

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Citi developing digital-only bank, CFO says

03/06/18

Citigroup plans to launch an online bank that will be marketed nationally. It is one of several large companies with an online bank or niche platform in operation or on the drawing board.

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Short-circuited: Banks have few options to recoup costs of outages

03/02/18

The estimated costs of recent digital glitches at BB&T, TD and Wells Fargo are in the hundreds of millions of dollars, but contractual and economic realities make it hard for banks to sue vendors for the money or fall back on insurance policies.

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Banks fall short in providing financial advice consumers want: Survey

02/26/18

One problem is that banks are shifting to online and mobile channels for delivering advice, which is inferior to in-person communications, according to a recent survey conducted by J.D. Power.

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Is this the future of cross-selling?

02/26/18

The digital-only Ally Bank has taken several steps to deepen customer relationships through electronic channels, including use of personalized emails and websites that have yielded strong click-through and loyalty rates.

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BB&T fixes ATMs hit by tech glitch, but online banking still down

02/23/18

The North Carolina bank is the latest regional to experience a widespread outage.

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