Online banking

Scores of customers have been unable to use digital channels to access accounts for more than a week, and many have taken to social media to voice their displeasure with TD’s response to the outage. The lesson for other banks: Test new platforms, and test them again, before making them live.

Webster Bank’s partnership with the national broker-dealer LPL is a reversal of its initial opposition to robo-advisers. It is the latest regional bank to enter a market first claimed by the biggest banks.

Its latest partner, Mantl, has built software that lets consumers open accounts in four minutes. In such alliances Radius seeks expertise it lacks, gets heavily involved in product development, and tries to balance the spirit of innovation with the demands of compliance.

Elizabeth Warren takes acting CFPB director Mick Mulvaney to task over his decision on data collecting; B of A gets heat from harrassment reveal and free checking halt; and more.

Digital alerts for clients aren't new, but they can still provide small banks a platform to reach new markets and appeal to younger clients.