News Topic: Mobile banking

Executives at U.S. Bancorp and Bank of America plan to use their tax savings to ramp up spending on new technology to stay competitive — but they sought to reassure investors that they would not abandon cost control. ... Read full article

The P-to-P payments service promises to clear transactions in near-real time, but many consumers have complained that they have been unable access their money or even open accounts. Zelle has acknowledged the delays and says they are a result of its ... Read full article

Fast growth in use of the bank's instance of the person-to-person payments product indicates it could one day rival Venmo. ... Read full article

Capital One became the latest bank to feel customers' online wrath last week after reports that some customers were being charged twice for debit card activity. But they were hardly alone. ... Read full article

First it was coffee and car service, and now it could be cashier’s checks and debit cards. Matt Krogstad left his bank job to build tech that lets bank customers order products at the press of a button and pick them up at a branch or get delivery. ... Read full article

Customers saw transactions recorded multiple times and experienced drained accounts and long hold times. It’s a warning to all financial institutions as they head further into mobile-only banking — glitches are more visible and painful and need to be ... Read full article

The New York company, which offers loans and provides personal finance advice, plans to expand its product line and invest in new technology with the funds. ... Read full article

Banks of all sizes continue to invest in mobile technology — but in order to see stronger growth, they must also invest in education to overcome consumer unease with the product. ... Read full article

The digitally savvy lender MyBucks, which has lent money through a smartphone app and chatbots on WhatsApp and Facebook Messenger, could be a good role model for U.S. banks thinking of using AI in credit decisions. ... Read full article

The House Financial Services Committee began consideration of 14 bills on Tuesday, including one that would stop Fannie Mae and Freddie Mac from being released by the government and another hailed as helping the underbanked in rural areas. ... Read full article

For the second week in a row, the CFPB's leadership shakeout dominated readers' attention, while a regional banker discussed efforts to fight hacking and the impact of the tax cuts, and bitcoin's price soared. ... Read full article

Bank of America is launching several upgrades to its mobile app meant to make the product more fun and essential to customers' daily lives. It is also expanding digital-only branches through which customers communicate with staff by video. ... Read full article

With millions of Alexa and Google Home devices now in use, first-mover banks are rapidly developing services to let customers control their finances using only their voice — even if there are still many kinks to work out. ... Read full article

Jiko hopes to convince consumers that their funds will be safe in Treasury bills, while also generating higher returns than they would in traditional bank accounts. ... Read full article

Virtual assistants at banks in Israel, Canada and Hong Kong are getting smarter thanks to artificial intelligence. ... Read full article

Jayne Opperman is the third new tech hire the bank has made this month. ... Read full article

Brett Pitts joins from Wells Fargo, where he most recently was executive vice president and group head of digital. ... Read full article

Mike Warriner joins the bank with a focus on setting its digital platform strategy. ... Read full article