Digital banking

Banks’ blame-avoidance mentality stifles innovation

08/25/17

We know banks don’t like failure. But what is lesser known is how their reluctance is all to do with banking's compliance culture.

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Amex settles with CFPB; Japan's largest bank targets U.S.

08/24/17

The credit card issuer paid $95 million to settle charges it offered inferior terms to customers in American territories; Mitsubishi UFJ wants to become a top 10 U.S. bank.

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Your banker bot is always on call

08/23/17

Some banks are experimenting with virtual assistants that, going beyond the routine tasks they perform today, could offer investment advice or make mortgage loans 24/7. But will they ever be able to talk a nervous client through a market crash?

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Rebundling financial services is aspiration of startup Douugh

08/23/17

Today a money management app, tomorrow — if all goes according to plan — a portal to all one's accounts.

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Back-office bots: B of A offers businesses an accounts-receivable AI

08/22/17

Dubbed Intelligent Receivables and created in partnership with a fintech company called HighRadius, the service seeks to help companies match incoming payments with invoices.

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What Key’s fintech investments say about commercial payments

08/21/17

Business customers are demanding technology that's as good as what they use in their personal lives.

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Umpqua’s innovation arm signs two global partnerships

08/17/17

Pivotus, the software business run by the bank’s former CEO, collaborates with financial institutions from Australia to the Netherlands.

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How to open the black box of what bank customers want

08/16/17

While banks know they must develop and launch new tools that are useful, convenient and intuitive, figuring out which tools meet that objective and employing them often seems out of reach.

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With new version of iOS imminent, banks are already sprinting

08/14/17

When Apple or Google releases a new version of its operating system, banks are forced to respond by updating their mobile apps—running just to stay in place. Next month's release from Apple is especially challenging.

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Community banks stand to gain from blockchain — if they work together

08/14/17

Collaboration will help make up for cost concerns from adopting the technology and ensure that the core vendors get the message of community banks’ interest.

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