Digital banking

Inside TCF’s digital overhaul

10/23/17

The Midwest bank said that digital usage rose 400% after a makeover of online and mobile banking platforms that was meant to make them more customer-friendly, more competitive with big banks and quickly responsive to customer feedback.

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Microinvestor steps into neobanking clique

10/20/17

Stash is the latest young fintech to pair debit and savings products with financial advice as it competes for millennial clients.

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AI insights, board progress and the dearth of male allies

10/19/17

Personalized experiences are becoming more prevalent in banking with digital assistants and apps, thanks to AI. Getting more women on boards is part of the job for JPMorgan Chase's Karen Simon. Why aren't 'good guys' better allies? (Carrie Fisher sure is.)

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Another way fintech will redefine banking: No more free services

10/19/17

In many countries, customers bank for free, but the reality is the poor largely subsidize “free” banking services through overdrafts and consumer loan payments. This model is seriously flawed, but it is about to change.

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Goldman is well prepared for a downturn in consumer credit, CFO says

10/17/17

Martin Chavez reminded analysts Tuesday that while the Wall Street firm may be new consumer lending, the executives leading the unit are all veterans of the sector.

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Tech aspires to be a meritocracy. But it’s only a ‘mirror-tocracy’

10/17/17

The tech sector is filled with innovators who want to solve really tough problems. Yet, there is one huge problem they can’t seem to make a dent in.

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Fintech’s Achilles heel: Reaching low-income consumers

10/16/17

While fintech companies have helped change our understanding of what is possible in financial services, disruptors have largely ignored an important user base.

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Regulators must wake up to banking’s branchless future

10/13/17

As market forces redefine much of the industry, similar to the effects of disruption in the retail sector, regulators should be embracing new banking models.

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Digital banking priority: Make it personal

10/12/17

Banks such as Citigroup, Regions and TD have decided they need to offer mobile customers truly customized experiences. They are experimenting with different ways of doing so that come across as helpful without being intrusive.

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Depositors put ‘digital capability’ on par with yields: Inside JPM's 3Q

10/12/17

Consumers are looking for high-tech services, not just higher deposit rates, in deciding where to park their cash, a top JPMorgan executive said in discussing the company's explosive deposit growth in the third quarter — and whether it will continue.

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