Consumer banking

Is Citi out of step in a Trump world? No, says Corbat

03/15/17

Citigroup CEO Michael Corbat stuck up for his embattled retail unit in Mexico, downplaying concerns that protectionist White House policies may harm the subsidiary or the overall company's global strategy.

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Canada banks under review on report of high-pressure tactics

03/15/17

The Financial Consumer Agency of Canada will review the business practices of the country's banks after reports of tellers allegedly pressuring customers to buy products to meet sales goals.

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Small banks to pass Fed rate hike on to depositors; big banks sit tight

03/15/17

Banks of all stripes are cheering what the Federal Reserve’s accelerated rate increases promise for net interest income, but big banks and small banks have conflicting notions about how they want to price deposits in the coming months.

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How tech wave forces bankers to show their human side

03/15/17

It may seem counterintuitive, but the rise of digital banking makes human interactions in branches more important than ever.

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What if customers don’t want branch banking to end?

03/14/17

The banking industry as we once knew it has changed, but a world-class, person-to-person, in-store experience still provides a unique way to connect with customers on a genuine level.

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Fake bank accounts are rare, but there's a bigger problem

03/13/17

The Wells Fargo fake accounts scandal is shining such a bright spotlight that more pervasive problems with the industry’s sales practices are getting lost in the shadows.

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Trove of consumer data pledged in new credit bureau product

03/09/17

Equifax has introduced a software product that is said to give lenders instant access to a wide range of consumer data in a single platform, a long-term goal of many data providers.

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Wanted at Wells Fargo: Three new deputies to run retail bank

03/08/17

Wells Fargo community banking head Mary Mack is seeking three new deputies and shaking up regional leadership of the division she inherited after a bogus-account scandal.

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Democrats highlight arbitration agreements ahead of CFPB fight

03/07/17

Democratic Senators are gearing up for a showdown with Republicans over a Consumer Financial Protection Bureau rule governing arbitration agreements in financial contracts.

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Tennessee is latest battleground for controversial energy loan program

03/06/17

Bankers oppose legislation that would let local governments finance energy efficiency projects with liens ahead of the mortgage.

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