Consumer banking

Why Maria Vullo is a fintech skeptic

07/20/17

A profile of New York's superintendent of banking offers insight into her thinking on hot regulatory issues; the women behind the machine learning at Morgan Stanley and UBS see a future with better advice; plus, Jane Austen and the new Doctor Who.

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Don't look now, but commercial deposit prices are on the rise

07/18/17

In a sign of broader competition ahead, bigger banks are raising the interest they pay on deposits held by business customers. The big question is how hard will it be for banks to maintain margins and to stave off consumer demands for better rates.

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BofA's interest income drops even after fed delivers rate hikes

07/18/17

Bank of America Corp.’s expected bonanza from rising interest rates has stalled.

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Inside PNC's retail banking overhaul

07/17/17

The Pittsburgh bank is developing new products, simplifying old ones and modernizing its workplace based on detailed feedback from consumers, small businesses and employees in an attempt to create a bank they all like better.

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What retail funk? Credit cards juice Citigroup 2Q profit

07/14/17

The bank's Costco card portfolio boosted profits (again), as did internal growth from store-branded cards from Home Depot and Best Buy. Citi’s card business is avoiding — for now — the pain in the retail sector.

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Citigroup's bankers, bond traders are narrowing gap on JPMorgan

07/14/17

Citigroup Inc.’s bond traders and investment bankers are closing in on their rivals at JPMorgan Chase & Co.

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JPMorgan proves its profits don't depend on traders

07/14/17

While trading results reported Friday were worse than the firm had warned, 2Q earnings set a record and the company said it will increase loans this year at double the rate analysts expected.

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Believe it or not, bank tellers are seeing fatter paychecks

07/13/17

What's more, loan officers' pay has dropped. At work behind these surprising trends is a blend of economic forces, technological change and pressure on banks to pay entry-level employees better.

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Wells Fargo’s $142M settlement gets initial OK from judge

07/10/17

The bank received conditional court approval to create a settlement fund of at least $142 million to cover 11 class actions filed after its fake-accounts scandal.

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$200M savings in the air vents? Inside JPMorgan’s branch retrofit

07/07/17

Energy sensors will let JPMorgan Chase master-control everything from office temperatures to sprinkler systems in an attempt to preserve the scale of its branch network but lower the costs.

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