Consumer banking

Banks + small-dollar credit doesn't add up

06/11/18

Despite recent encouragement from the OCC, banks still struggle to make a profit on short-term loans.

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USAA sues Wells Fargo over remote-deposit patents

06/08/18

When asked if other banks were being sued, USAA said the lawsuit names only Wells Fargo because the bank is one of the biggest adopters of remote mobile deposit capture and has failed to license the technology.

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BofA to hire 10,000 workers from low-, moderate-income neighborhoods

06/08/18

In a new initiative announced Friday, Bank of America said that it will work with several nonprofits to source a pipeline of local talent in its markets.

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New bank lobbying group excludes Goldman and Morgan Stanley

06/08/18

The firms were initially slated to be included in a newly merged trade association, but they were blocked after some executives objected to adding more Wall Street banks.

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The internet will be everywhere, in everything. Banks better be, too

06/07/18

Banks will need to evolve further and faster to reach consumers in an interconnected, always online world, according to industry leaders.

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F.N.B. selling consumer finance unit, closing 20 branches

06/07/18

The Pittsburgh company said that the moves would improve both operating efficiency in its retail network and the credit profile of its consumer loan portfolio.

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Most important strategy of top-performing banks? Simplify

06/07/18

Paring down branches, product offerings and business lines can help banks succeed.

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Mind the gap: When customers know more than employees about products

06/07/18

As customers increasingly research products online, they are coming to know more about a bank’s products than workers. This is a problem.

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Public deserves to know results of OCC sales practices inquiry

06/06/18

The agency has no plans to release general findings from an extensive review of sales practices at large and midsized banks. That's troublesome, and will only fuel the perception that it is too cozy with the institutions it regulates.

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52 pickup: What Flagstar saw in Wells Fargo Midwest branches

06/05/18

The low-cost deposits that come with the deal should fund the Michigan company's effort to become a commercial lender.

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