Message to branch staff: Don’t fear automation
Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success. ... Read full article
Whether it is a bank branch or an automated fast-food kiosk, talented and engaged employees will remain integral to future success. ... Read full article
Interviews with entrepreneurs and techies at the Money2020 Europe conference. ... Read full article
Though they face an array of competitive threats — from digital currencies to peer-to-peer payment apps — the vast majority of community banks do not have a payments strategy, according to a recent survey. ... Read full article
With a new core system, Surety Bank plans to connect with customers outside of its geographic market. ... Read full article
Two women who lead innovation efforts at major U.S. banks are having opposite experiences. Christine Lagarde calls for male allies to help with gender equality, and Geena Davis wants your input. ... Read full article
Greenlight Financial Technology offers a card that enables parents to control where their kids spend money. ... Read full article
Out of the ashes of the fake-accounts fiasco, heads of business lines became more open to change, an executive at the bank’s innovation group said Wednesday. ... Read full article
The two companies have created a robo-adviser with financial literacy tools to help people understand the basics of investing as they assemble their first portfolio. ... Read full article
The CEO of Citi’s innovation group says she and her staff of industry outsiders are driving change within the 215-year-old bank. ... Read full article
The fintech startup OpenFin now has 40 Wall Street firms building applications for its operating system, which promise security and interoperability. ... Read full article
Zack Gipson, USAA’s chief innovation officer, also discusses the challenges of bringing a human touch to digital channels in a brief but candid Q&A. ... Read full article
The most innovative projects shared at Digital Banking 2017 involve embedding banking in popular devices and apps like Facebook Messenger and Amazon Echo. ... Read full article
The eight winners of an annual fintech competition will receive $250,000 in capital and resources. ... Read full article
Centana Growth Partners has raised $250 million for investment in what it describes as financial services startups with innovations that can be turned into real products. ... Read full article
A recently announced partnership with Nasdaq is one of multiple investments Citi has made in ventures related to distributed ledger technology, its chief financial officer said Tuesday. ... Read full article
JPMorgan Chase’s partnership with OnDeck Capital was expected to augur a wave of similar agreements between banks and online business lenders. But so far, most banks have avoided joining forces with companies they also view as competitors. ... Read full article
It also plans to deploy the startup’s technology that analyzes data and offers predictive advice. ... Read full article
Payments professionals have done too little to leverage transformational changes in technology to improve the overall client experience. ... Read full article
Customers were previously required to provide access to their accounting software, but now they can connect a business bank account instead. ... Read full article
The Utah company has similar arrangements with Staples, GoDaddy and LegalZoom. ... Read full article