On his watch, the $170 billion-asset HSBC USA became the first bank in the world to deploy a customer-facing robot in a branch. It's also the first bank to use wearable technology to help front-line branch staff.
John Rosenfeld once led the A-Team of a free-fall parachute unit. Now he's taking a different kind of leap, spearheading the creation of the institution’s first digital-only bank.
A year after it debuted, Bank of America's virtual assistant now counts some 150,000 users per week. It's one of the only large institutions pushing such technology.
Raisin is planning to create an online marketplace for high-yield savings accounts and CDs for the U.S., but persuading Americans to save could be a challenge.
Wells began rolling out its online-bank brand in November. Peggy Mangot, senior vice president and head of Greenhouse development, shares what she’s learned so far.
The president's big loan from, and sizable deposits with, Professional Bank in Boca Raton have raised some eyebrows. But the bank's chairman says it recruits relationship bankers from larger rivals to get just these kinds of customers.
Galileo Processing has created a digital banking product that seeks to provide wealth managers with the offering they generally lack: an in-house savings account that pays competitive rates.
