Consumer banking

Customers will only embrace tech changes if staff does first

05/02/17

Bankers are well aware of the industry transformation taking place. However, they need to convince employees that change is worthwhile before turning reimagined business models into realities.

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Wells Fargo’s CEO: Scandal has not scared away top talent

05/01/17

Tim Sloan insisted Monday that the bank’s phony-accounts scandal, which has eroded its position with U.S. consumers, has not hurt its recruiting efforts.

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Applications for our 2017 ranking now available

05/01/17

The nomination period is now open for the Most Powerful Women in Banking and Finance rankings, the community impact and lifetime achievement awards, and the top teams.

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'Why are they still being paid?': Comments of the week

04/28/17

Readers weigh in on Wells Fargo investors reelecting state regulators suing the OCC, Wells Fargo's annual meeting, ultralow interest rates and more.

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Old-school fixes for modern problems at Asian-American banks

04/27/17

Unable to outspend big banks on technology, Asian-American banks are marketing to different ethnic groups and immigrants, sponsoring events for youth and young professionals and emphasizing in-person service.

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Fifth Third pressed to fine-tune the big picture

04/27/17

The Cincinnati bank's profit-improvement plan is as detailed as it gets, but there is an argument to be made it is heavy on metrics and light on vision.

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Subprime auto pullback hurts Santander Consumer's 1Q profits

04/26/17

Profits at the Dallas lender plunged as it slashed originations and edged up the credit spectrum.

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Tears, shouts and a police escort: The scene at Wells' annual meeting

04/25/17

Chaos broke out periodically as investors and activists spoke out against the board, at times yelling or choking back emotion.

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Wells shareholders re-elect board, but slim margins signal lack of support

04/25/17

An expected investor revolt at Wells Fargo’s annual meeting failed to materialize Tuesday as shareholders voted to re-elect 12 board members and elect three more nominated by the company.

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Popular names new CEO; Carrion to become executive chairman

04/25/17

President and COO Ignacio Alvarez will replace Richard Carrion as CEO on July 1.

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