Consumer banking

Wells Fargo abandons efficiency goals, will cut $4B of costs

05/11/17

Wells said slowing loan growth had hurt its aggressive efforts to lower its efficiency ratio, so it is doubling the expenses it aims to cut by 2019.

[more]

Why this regional bank made autism-friendly branches a priority

05/10/17

Regions Financial is taking steps across its 1,500-branch network to embrace consumers with autism and train its staff to help them. Business development, not just compassion, is part of the motivation.

[more]

Wells Fargo feels heat to cut more costs

05/10/17

After a bogus-accounts scandal spooked new clients and crimped profitability, Wells Fargo may eliminate more branches and dismiss staff.

[more]

Tax refund business propels prepaid card firm Green Dot

05/09/17

The Pasadena, Calif., firm also reported growth in the number of active prepaid cards for the first time since the second quarter of 2015. Profits rose by 24%.

[more]

Were regulators too hasty in closing Milwaukee bank?

05/09/17

The top executives at Guaranty Bank said that, after years of struggles, the $1 billion-asset bank was a month or two away from raising the capital it needed to survive.

[more]

Popular's next CEO braces for fallout from Puerto Rico bankruptcy

05/05/17

Ignacio Alvarez, who takes over this summer from Richard Carrion, addresses the tough challenges the bank faces as looming cuts to government services and benefits could be painful for consumers and businesses on the Caribbean island.

[more]

'Enormous, sometimes terrible power': Comments of the week

05/05/17

Readers weigh in the effect of Federal Reserve actions on wealth distribution, how a new startup could reduce overdraft fees, Watson's attempts to catch rogue traders, and more.

[more]

Undocumented immigrant 'clients' filled quotas in Wells fraud, ex-bankers say

05/04/17

Despite a categorical denial this week by Wells Fargo CEO Tim Sloan, former employees like Yesenia Guitron say trawling for immigrants was routine.

[more]

Wells Fargo’s chief marketer talks navigating a crisis

05/03/17

Part of Jamie Moldafsky's job at Wells these days it taking an earful on social media, but the immediate feedback offers important lessons about the bank's products and efforts to rehab its image.

[more]

Activist investors urge Wells Fargo to turn over board quickly

05/02/17

Wells survived a fierce proxy fight at its annual meeting, but that’s not stopping some key investors — including the California State Teachers' Retirement System and the New York City pension funds — from pressuring the embattled bank to quickly replace most of its directors.

[more]