community-banking

Insurance executive Kenneth Shapiro on the new parallels between insurance and banking.

Many of the complex and costly regulations implemented under the Dodd-Frank Act are unnecessary and burdensome for community banks. A two-tiered regulation system is the clear solution.

There are more than 6,700 banks in the United States competing for market share, and among each oneÂ's greatest challenge is effectively distinguishing itself from competitors that offer pretty much the same products and services.

There are many ways to do this, but whatever the tactical plan, it must start with an effective messaging and branding strategy. Crucially, that strategy should not be focused on selling stuff, but rather on connecting with customers or prospective ones...

Community banks consider customer service their big advantage against larger competitors. But that strategy may not be working.

Innovative branch design and technology won't win the day alone. Finding the right manager and staff is still the key factor in creating a thriving branch.