Best Banks to Work For

The Detroit lender developed rotational training programs in auto finance, accounting and technology to help attract and keep promising employees, especially millennials, who had a tendency to bolt.

With immigration and racial issues flaring across the country, a community bank owned by two families with opposing political views is undivided in helping noncitizens obtain work visas and prioritizing diversity in some very homogenous markets.

The new owner of this Miami bank might be from Chile, but it sure knew how to create warm feelings with the employees it acquired. Instead of cutting back on benefits, it added some new ones — including a cash bonus paid for life events like having a child.

Culture is key at Washington Trust, as it is at many of the 75 banks in our Best Banks to Work For rankings. Having a custom word to describe its community-oriented philosophy helps fuel conversations about it, and letting employees personalize the meaning (no scripts here) fuels a sense of empowerment and enthusiasm.

Safety first, counseling and maybe massages later. For most banks, the goal after a robbery is to restore normalcy. But how they go about it varies, from requiring employees to return to the scene to enlisting colleagues who have had a similar experience to provide support.