News Topic: bank-technology

While many fintech companies are trying to disrupt banking niches, the blockchain has the greatest potential to completely transform finance the way Uber and others have done for their industries. ... Read full article

Research shows the more consumers interact with branch staff, the more they dislike the brand. To improve their image, banks need to emulate Apple and focus on every customer experience detail Â-- in tech and in person. ... Read full article

The more welcoming European regulatory environment for blockchain developers could take the competitive edge away from U.S. banks unless regulators here start championing fintech innovation. ... Read full article

The fight over the security protections on the San Bernardino, Calif., iPhone is about more than a single device or Apple's product line. ... Read full article

Hailed as a space- and cost-saver, interactive video teller machines don't always succeed as a strategy. Many banks offer them without a clear business case to justify the investment. ... Read full article

In focusing on private blockchains, banks make the same mistake companies made in the nineties when they favored private information networks over the open protocols of the Internet. ... Read full article

In explaining the bank's commitment to the Chase Pay mobile wallet, an executive told investors in February that the mobile payment landscape was going to get more complicated before it gets simpler. ... Read full article

Supplanting a 50-year-old interbank network with the technology tied to bitcoin sounds provocative. Here's why it's not that crazy. ... Read full article

The precedent set in the ongoing battle between Apple and the FBI over custom access to a device in question opens up unsettling risks on privacy and security. ... Read full article

Industry pundits have been predicting the demise of the branch since the dawn of online account access 20 years ago, but digital services haven't replaced branches. They have just increased the contact banks have with their customers. That's ... Read full article

Banks are enthusiastic about innovation that involves both traditional institutions and nonbanks, but a more cohesive regulatory landscape is needed for cooperation between banks and fintech to grow even more. ... Read full article

Banks are coming up short in trying to keep pace with other more advanced app providers, but emulating these five steps taken by nonbanks can help drive mobile engagement. ... Read full article

Community bank executives need to focus on these three areas in order to embrace change and cater to younger, tech-savvy customers. ... Read full article

It is outside the realm of possibility for bitcoin's blockchain to serve any useful purpose for the intermediaries it was designed to replace. ... Read full article

Here are the most common mistakes that would-be financial services disruptors make on their way to trying to execute a great idea and business plan. ... Read full article

The industry's rapid change is shining a spotlight on middle and senior managers who inherit positions and often have to fix the messes Â-- while maintaining the successes Â-- of their predecessors. ... Read full article

There are benefits for banks in fintech collaboration via application programming interfaces, but financial institutions should not let go of customer engagement. ... Read full article

The best customer prospects are specific individuals, so don't fall into the trap laid by surveys and articles that recommend a grand pitch to Generation Y as a marketing strategy. ... Read full article