Make Way for the Bank Tech Disruptions of 2015
This year, electronic trading will finally come to the bond market and more banks will adopt technologies that harness social media to flag potentially fraudulent customers. ... Read full article
This year, electronic trading will finally come to the bond market and more banks will adopt technologies that harness social media to flag potentially fraudulent customers. ... Read full article
Let this be the year that the financial industry stops using the phrase "big data" and remembers that the goal of technology is to make people's lives simpler. ... Read full article
Banks can be compliant with cybersecurity guidelines and still remain vulnerable to massive liabilities. One case in point: many financial institutions carry mandatory insurance policies that could leave them on the hook for six-figure losses from ... Read full article
EMV cards are moving payments security in the right direction. But if hackers tamper with the hardware or associated software on merchants' EMV-enabled equipment, they can silently spirit off customer data. ... Read full article
Customers affected by cyberattacks frequently direct their wrath at financial institutions, whether or not a bank is responsible for the breach. Therefore banks need to have a strategic communications strategy in place. ... Read full article
While computers may have bested humans in chess and mutual fund management, loan underwriting is one area where men can still beat machines. ... Read full article
Technology companies are wooing customers away from traditional financial institutions. If banks want to address this threat, they need to rethink their business models and stop chasing profits at all costs. ... Read full article
This may be the year that banks finally adapt to the new risk landscape by shaking up their boards, bolstering cybersecurity and increasing vendor management. ... Read full article
Financial institutions need to have good digital offerings, but they also need to find ways to stand out from the crowd. That's why branches will remain a crucial home base. ... Read full article
The ideal digital bank would respect customers' privacy and relate to them as human beings while offering an array of simple, easy-to-use mobile and online apps. ... Read full article
More than one-quarter of customers buy a banking product from their primary bank's competitors. Can banks use mobile technology to sell more effectively and stem the tide? ... Read full article
No amount of diligence on the part of financial institutions will help prevent future data breaches until retailers are subject to the same national data security standards that apply to banks and credit unions ... Read full article
Rigid state licensing laws have compelled some payments startups to partner with licensed money transmitters in order to get their programs off the ground. That's a good thing. ... Read full article
Many people in Brazil don't have bank accounts-but they do have smartphones. These qualities, in combination with favorable regulations, make the country likely to adopt mobile payments in a big way. ... Read full article
Bank employees will inevitably make mistakes. Lenders need to invest in people and technology to reduce their impact. ... Read full article
Bankers can prepare for the eventual dominance of mobile technology by investing in interactive videos and moving away from monolithic applications. ... Read full article
Recent speeches by Benjamin Lawsky and other regulators suggest that government officials are gearing up to issue new cybersecurity rules. Banks' relationships with third-party vendors are one likely area of focus. ... Read full article
Recent technological advancements are forcing banks to change the way they do business while staying true to the customer relationships that determine their success. ... Read full article
Banks needs to deeply understand the needs of their customers before they start rolling out ambitious high-tech plans. ... Read full article