IoT Is Just the Beginning: U.S. Bank's Innovation Chief
A new wave of exciting innovation is presenting businesses with opportunities to improve processes and the consumer experience. ... Read full article
A new wave of exciting innovation is presenting businesses with opportunities to improve processes and the consumer experience. ... Read full article
Up until now, no fintech company has succeeded on a mass scale to offer solutions beyond its core product. But disruptors are trying to go in that direction, and banks should watch their efforts closely. ... Read full article
Financial services IT teams must think like cybercriminals and develop an offensive approach to security at a time when threats are growing in frequency and sophistication. ... Read full article
Paper-based marketing Â-- not digital communication Â-- remains a more promising way to reach customers 50 and older, who also tend to be a bank's wealthiest client segment. ... Read full article
There's no tech solution in the world that can prevent cybersecurity attacks. To mitigate risks, however, banks can apply four controls after they first determine their risk tolerances. ... Read full article
Mixed messaging on fin tech doesn't just emanate from the halls of Congress. It can also be found at the regulatory level as well. ... Read full article
Increasingly, our conversations about digital banking are only about technology. We must expand our dialogue to include ways to make digital banking empathetic. ... Read full article
For large banks, the risks of partnering with marketplace lenders do not matter. But small community banks can't afford to partner with competitors angling to poach their customers. ... Read full article
With new fintech investments tapering off and banks starting to get the hang of digital innovation, young companies need to take a hard look at their business models. ... Read full article
There is a compelling case for business parties to use smart contract technology in the future to complete binding legal contracts. ... Read full article
Fintech is transforming consumer financial services, but automation and data innovation can also help banks meet their growing regulatory demands. ... Read full article
Banks need more specific guidance that clarifies requirements around vendor contracts, risk assessments, data management and other issues. ... Read full article
Screen scraping is an out-of-date way to share transaction data with mobile apps and services. It's high time for banks to invest in OAuth, a protocol that lets customers access their financial data in a portal of their choosing and is secure. ... Read full article
Sure, there is an inherent business tension between banks' digital offerings and personal financial management software. However, the ground rules for making account data available to consumers for use in external software products and apps are in ... Read full article
Stakeholders must come together to make sure that artificial intelligence disrupts banking in a manner that incorporates constitutional values and provides responsible banking services to everyone. ... Read full article
Rather than as an application that solves immediate business needs, blockchain's success is more plausible as a protocol layer on which applications are built. ... Read full article
Bitcoin skeptics continue to misunderstand a technology that could forever change the way financial services operate. Here are four common Â-- and incorrect Â-- beliefs on why bitcoin will fail. ... Read full article
In 2008, the smartphone revolution had begun but there were no mobile-first banks and brick-and-mortar institutions were still watching whether mobile banking would actually catch on with consumers. ... Read full article
Banks must use analytics Â-- rather than customer surveys Â-- to determine what does and what does not inspire prospects to become customers. ... Read full article
The DAO heist and subsequent reversal of funds on the Ethereum blockchain demonstrate why developers and miners of public blockchains should have more accountability. ... Read full article